The Advanced Options menu of the Ordering Module provides extra functionality, including reprinting receipts for customers, marking menu items as sold out, and printable reports. Select an option below for more information.
This exits the Advanced Option menu and returns the user to the ordering module.
This option allows the user to check the remaining balance of a gift card, either by swiping it through an attached card reader or by keying in the card number.
This option only appears in the menu if the system is configured for gift cards. Contact Microworks Tech Support for more information.
This allows the user to reprint a cash receipt for an order taken on a previous day. There are two options for retrieving an order to reprint it:
Reprint by Phone #
This option prompts the user to enter the customer's full phone number. The system will then retrieve past orders associated with that phone number, allowing the user to choose the order to reprint. As this option requires the customer's phone number to be associated with the order in question, Reprint by Phone # cannot usually be used to reprint Dine In or Quick orders.
Reprint by 6-digit Order #
This option simply prompts the user to enter a six digit order number. The system then retrieves the order and reprints it. Six digit order numbers can be found on the credit card charge slip and the Daily List report.
The Sales Report shows all sales for the day broken down by Product Code, as well as sales divided out by Till number. This report prints from a receipt-style printer.
The Hourly Volume report shows sales for the day broken out by hour. This report prints from a receipt-style printer.
The Sold Out Item option allows the user to mark menu items as "Sold Out", preventing them from being ordered during the order taking process. The Sold Out Item browser looks very similar to the in-store menu. Menu items currently available to order are displayed in green, while items marked as Sold Out are displayed in red.
To mark an item as sold out, first press the Sold Out button at the bottom of the screen, then click the item in question. To mark an item as available for ordering, first press the Avail. button at the bottom of the screen, then click the item in question.
This option allows the user to change either the employee listed as being in charge of an order, or the till to which an order has been settled.
Reassign
Choose "Reassign Server/Crew ID" if you wish to change the employee listed as being in charge of the order. Choose "Till" if you wish to change the till the order was settled to.
Orders
It is possible to modify a single order, all open orders, or all closed orders. If "all open orders" or "all closed orders" are selected, the user will be prompted for both the 'from' and 'to' tills / crew IDs (depending on which option is selected in the Reassign section).
This option allows the user to update customer information without having to enter a new order or access the Marketing Module. The user will be prompted to enter the customer's phone number, and will then be taken to the customer screen to update their address. When finished updating the address, press Save. To exit without saving, press Cancel.